Introduction
At PrimeScape Lawn Care, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website or services, you consent to the practices described in this policy.
Information We Collect
We collect two types of information:
Personal Information: Information that you provide to us voluntarily when you schedule services, contact us, or use our website. This includes:
Name
Email address
Phone number
Billing information (e.g., credit card details, if applicable)
Address (for service locations)
Non-Personal Information: Information collected automatically when you visit our website, such as:
IP address
Browser type and version
Referring website (how you reached our site)
Pages visited on our site
Time spent on our site
Device and usage data
We may use cookies and similar technologies to collect non-personal information.
How We Use Your Information
We use your personal information for the following purposes:
To provide, manage, and improve our lawn care services
To process payments and manage billing information
To communicate with you regarding your service requests, schedules, and inquiries
To send you promotional materials, newsletters, and updates (only with your consent)
To respond to your customer support inquiries
To comply with legal obligations or enforce our Terms and Conditions
Non-personal information is used to:
Improve our website functionality and user experience
Analyze usage trends and performance
Optimize website content and marketing strategies
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers or partners who assist us in delivering our services, such as payment processors or email marketing providers. These third parties are contractually obligated to keep your information confidential and only use it for the services they provide to us.
We may also share your information if required by law or to protect our rights, property, and safety or those of others.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no data transmission over the internet is entirely secure, and we cannot guarantee complete security.
Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we have about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal limitations.
Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or by contacting us directly.
To exercise these rights, please contact us via our Contact Page.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that allow us to remember your preferences and activities across sessions. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.
Third-Party Links
Our website may contain links to third-party websites that are not owned or operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any linked websites before sharing any personal information.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.
Changes to This Privacy Policy
PrimeScape reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please refer to our Contact Page for more information.